Contact

We’re here to help make pet ownership easier.

Have a question about your order, a product, shipping, returns, or choosing the right bundle? Send us a message and our support team will get back to you as soon as possible.

How can we help?

Whether you need help with a recent order or want to learn more about Quively products, we’re happy to assist.

You can contact us about:

• Product questions
• Order updates
• Shipping and delivery
• Returns and exchanges
• Bundle recommendations
• General support

Before you contact us

For faster help, please include your:

• Full name
• Order number, if applicable
• Email used at checkout
• A short description of your question

Need order help?

If your message is about an existing order, please include your order number so we can find your details quickly.

Returns and exchanges

We want you to feel confident shopping with Quively. If your order is not quite right, contact us and we’ll guide you through the next steps.